The introduction of cutting-edge IT-solutions empowered Ukraine International Airlines to make Web Check-in and Auto Check-in options available for those passenger categories that could not previously take advantage of these services due to technical restrictions.
Effective June 22, 2017, UIA clients, i.e. passengers traveling with infants/children or pets, unaccompanied minors, passengers with special needs including those who require special assistance and/or additional oxygen during the flight, as well as passengers carrying weapon, are provided with an opportunity to check-in online either on UIA website or via UIA Web Check-in App.
Web check-in for UIA services opens 48 hours prior to scheduled departure. Exceptions:
· 24 hours prior to scheduled departure for services from New York, flights from Kiev to Brussels, and all charter flights;
· 18 hours prior to scheduled departure for services from Brussels.
Web check-in for UIA services closes 40 minutes prior to scheduled departure. Exceptions:
- 4 hours prior to scheduled departure for services from New York;
- 3 hours prior to scheduled departure for services from Tel Aviv and Zaporizhzhia.
Alternatively, UIA offers the Auto Check-in service. The option is available for passengers who submitted correct passport and contact details when booking their tickets and did not check-in online 12 and 4 hours prior to departure of their scheduled and charter flights respectively. In this case, passengers are checked-in and e-mailed their boarding passes automatically.
Currently, Auto Check-in is available for Economy Class passengers of UIA PS services except for:
- Flights to Berlin, Munich, Frankfurt, New York, as well as flights departing from Dubai;
- Flights departing from Alicante, Brussels, Valencia, Gdansk, Tehran, and Palanga.
Once checked-in, either online or automatically, passengers are required to save their e-boarding passes to any portable device or print them out.
Once at the origin airport, the abovementioned passenger categories are required to head to a check-in counter to clear through pre-flight documentary formalities. Passengers traveling with infants/children may proceed straight to aviation security with further clearance by an immigration control officer.
“We at UIA aspire to make our passengers’ pre-flight experience the most client-friendly possible, – noted Evgeniya Satska, UIA Corporate Press Secretary. – We developed an efficient IT-solution that empowered us to omit one of the most inconvenient pre-flight steps, namely queuing at a check-in counter. From now on, all our passengers may choose out of several check-in options and therefore, economize on time and efforts.”
Meanwhile, passengers preferring to get their boarding passes from an agent at a check-in counter will be charged. Effective July 1, UIA will be testing the new service on Kiev – Riga and Riga – Kiev and will be charging 20 euro for airport check-in. Soon, this concept will be introduced across the carrier’s route network.
For information:
Ukraine International Airlines was founded in 1992. UIA is a privately owned carrier.
The airline connects Ukraine with 80+ capitals and key cities of Europe, Asia, America, the Middle East, and CIS countries providing connections with its international partners’ flights to over 3,000 other destinations worldwide. UIA operates over 1000 scheduled flights per week.
Ukraine International operates 42 aircraft including 25 Boeing 737 NG aircraft with the average age of 9 years. Currently, UIA fleet`s average age amounts to 12 years. The base airport for UIA is Kiev Boryspil (KBP).
For more information on UIA visit the company’s website www.flyUIA.com
Ukraine International Airlines Press Service
